General issues

Support articles from our categories translated to English for non-Finnish speaking customers

Pylon 5 will bring Windows 10 compatibility
The new Pylon 5 software will bring full Windows 10 compatibility for Basler cameras. Pylon 5 will support GigE Vision, IEEE 1394, CameraLink and USB3 V...
Tue, 11 Apr, 2017 at 4:14 PM
Sensor cover glass
In some applications (for example some laser-based imaging techniques), the best result can be achieved with a bare sensor unit. All Basler cameras have...
Tue, 11 Apr, 2017 at 4:05 PM
Pylon and USB-camera don't work on Linux laptop
Sometimes when using a USB-camera with a Linux laptop, the integrated webcam of the laptop may cause some issue that lead to pylon crashing on start-up. Th...
Wed, 12 Apr, 2017 at 2:22 PM